Terms of Service

    Please read these terms carefully before using our services.

    Effective Date: December 7, 2025

    Last updated: January 24, 2026

    Welcome to Arnvio ("we," "our," or "us"). By accessing or using our website arnvio.com and related services, including user accounts, AI tools, and software add-ons, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

    1. Accounts

    • Users may create multiple accounts.
    • When creating an account, you must provide accurate and complete information.
    • You are responsible for maintaining the security of your account credentials.
    • You are prohibited from spamming, scraping data, uploading or sharing illegal content, or sharing API keys. Violation of these rules may result in account suspension or termination.

    2. Subscriptions & Payments

    • Arnvio offers subscription-based services using Stripe for payment processing.
    • Subscription fees are billed in advance and are non-refundable after use.
    • Refunds may be issued within 14 days in accordance with Danish law only if the service has not been utilized—meaning the user has 0 active agents, 0 included products, and 0 queries made to their chat agents.
    • Downtime, errors, or third-party integration issues do not entitle users to a refund.
    • Plan features, pricing, and usage limits are subject to change at any time at our sole discretion, with or without prior notice.

    3. User Content & Intellectual Property

    • Users retain ownership of all content they upload, submit, or import into Arnvio.
    • By using Arnvio, you grant us a worldwide, non-exclusive license to display, use, and store your content as necessary to provide services.
    • Software, code, or tools uploaded by users remain their property; however, we reserve the right to use such content to train our AI agents (ChatGPT-based tools).
    • All Arnvio services, software, and AI tools remain the property of Arnvio.

    4. Third-Party Services

    • Arnvio may integrate with third-party platforms (GitHub, Discord, Steam, GModStore, RustStore, BuildByBit, Pivity, Stripe).
    • We are not responsible for any issues, downtime, errors, or disruptions caused by these third-party services.
    • Users authorize us to access linked accounts only if they choose to connect them.

    5. Disclaimers & Limitations of Liability

    • Arnvio provides services "as is" and does not guarantee uninterrupted or error-free operation.
    • We disclaim liability for downtime, errors, third-party service failures, or any indirect, incidental, or consequential damages.
    • Subscriptions are non-refundable for downtime or service interruptions.

    6. Termination

    • We reserve the right, at our sole discretion, to suspend or terminate user accounts for any reason, including but not limited to violations of these Terms.
    • Upon termination, access to the services will be revoked, but your content may be retained as described in the Privacy Policy and for legal compliance.

    7. Governing Law & Dispute Resolution

    • These Terms are governed by the laws of Denmark.
    • Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts of Denmark.

    8. Changes to Terms

    • We may update these Terms from time to time.
    • Updated Terms will be posted on this page with a revised "Effective Date."
    • Continued use of Arnvio services after changes constitutes acceptance of the new Terms.

    9. Contact Us

    If you have questions about these Terms, please contact us: