Effective Date: December 7, 2025
Last updated: January 24, 2026
Welcome to Arnvio ("we," "our," or "us"). By accessing or using our website arnvio.com and related services, including user accounts, AI tools, and software add-ons, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Accounts
- Users may create multiple accounts.
- When creating an account, you must provide accurate and complete information.
- You are responsible for maintaining the security of your account credentials.
- You are prohibited from spamming, scraping data, uploading or sharing illegal content, or sharing API keys. Violation of these rules may result in account suspension or termination.
2. Subscriptions & Payments
- Arnvio offers subscription-based services using Stripe for payment processing.
- Subscription fees are billed in advance and are non-refundable after use.
- Refunds may be issued within 14 days in accordance with Danish law only if the service has not been utilized—meaning the user has 0 active agents, 0 included products, and 0 queries made to their chat agents.
- Downtime, errors, or third-party integration issues do not entitle users to a refund.
- Plan features, pricing, and usage limits are subject to change at any time at our sole discretion, with or without prior notice.
3. User Content & Intellectual Property
- Users retain ownership of all content they upload, submit, or import into Arnvio.
- By using Arnvio, you grant us a worldwide, non-exclusive license to display, use, and store your content as necessary to provide services.
- Software, code, or tools uploaded by users remain their property; however, we reserve the right to use such content to train our AI agents (ChatGPT-based tools).
- All Arnvio services, software, and AI tools remain the property of Arnvio.
4. Third-Party Services
- Arnvio may integrate with third-party platforms (GitHub, Discord, Steam, GModStore, RustStore, BuildByBit, Pivity, Stripe).
- We are not responsible for any issues, downtime, errors, or disruptions caused by these third-party services.
- Users authorize us to access linked accounts only if they choose to connect them.
5. Disclaimers & Limitations of Liability
- Arnvio provides services "as is" and does not guarantee uninterrupted or error-free operation.
- We disclaim liability for downtime, errors, third-party service failures, or any indirect, incidental, or consequential damages.
- Subscriptions are non-refundable for downtime or service interruptions.
6. Termination
- We reserve the right, at our sole discretion, to suspend or terminate user accounts for any reason, including but not limited to violations of these Terms.
- Upon termination, access to the services will be revoked, but your content may be retained as described in the Privacy Policy and for legal compliance.
7. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Denmark.
- Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts of Denmark.
8. Changes to Terms
- We may update these Terms from time to time.
- Updated Terms will be posted on this page with a revised "Effective Date."
- Continued use of Arnvio services after changes constitutes acceptance of the new Terms.
9. Contact Us
If you have questions about these Terms, please contact us:
Email: support@arnvio.com